Gift Connect Privacy Policy

Effective Date: 01/Aug/2024

At Gift Connect, accessible from www.giftconnect.in, the privacy of our users is of paramount importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Platform.

1. Information We Collect

1.1 Personal Information

Registration Data: When you register for an account, we collect personal information, including but not limited to your name, email address, phone number, and location.

Profile Information: Users may voluntarily provide additional information, such as profile pictures, bio, employment history, and interests, which are used to personalize the Platform experience.

1.2 Usage Data

We collect information about how you interact with the Platform, including IP addresses, device identifiers, browser types, pages visited, and time spent on the site. This information helps us improve the Platform's functionality and user experience.

1.3 Cookies and Tracking Technologies

Gift Connect uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. Users can control cookie preferences through their browser settings. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

2.1 To Provide and Improve Services

Personal information is used to deliver the services offered on the Platform, personalize content, and enhance user interactions.

Usage data helps us understand how the Platform is being used and enables us to improve features and performance.

2.2 Communication

We use your contact information to communicate with you about your account, respond to inquiries, and send important updates regarding the Platform.

2.3 Marketing and Promotions

With your consent, we may use your information to send promotional materials, newsletters, and offers that may be of interest to you. You can opt out of receiving marketing communications at any time.

3. Sharing and Disclosure of Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating the Platform, such as hosting providers, analytics services, and payment processors. These providers are contractually obligated to protect your information and use it solely for the purposes specified by Gift Connect.

3.2 Legal Compliance

We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government agencies.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

4.1 Security Measures

Gift Connect employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure server hosting.

4.2 User Responsibilities

Users are responsible for maintaining the security of their account credentials and must notify us immediately of any unauthorized access or use of their account.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. User Rights

6.1 Access and Correction

Users have the right to access their personal information and request corrections or updates to ensure accuracy. You can update your profile information through your account settings or contact us for assistance.

6.2 Deletion

Users can delete their personal information through the "Edit Profile" section on the Platform. Additionally, users can download their data from this section before deletion. Certain information may be retained as required by law or for legitimate business purposes.

6.3 Opt-Out

Users can opt out of receiving marketing communications by following the unsubscribe instructions included in the emails or by contacting us directly.

7. Children's Privacy

Gift Connect does not knowingly collect personal information from children under the age of 18 without parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information promptly.

8. Changes to This Privacy Policy

Gift Connect reserves the right to update or modify this Privacy Policy at any time. We will notify users of significant changes through the Platform or via email. Continued use of the Platform after such changes constitutes acceptance of the revised Privacy Policy.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Ahmedabad, Gujarat, India, without regard to its conflict of law principles. Any disputes arising out of or relating to this Privacy Policy shall be resolved exclusively in the courts located in Ahmedabad, Gujarat.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at info@giftconnect.in.

Additional Considerations

Data Protection Officer

Gift Connect has appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and applicable data protection laws. The DPO can be contacted at info@giftconnect.in.

International Data Transfers

Gift Connect may transfer your personal information to countries other than your own for processing and storage. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Third-Party Links

The Platform may contain links to third-party websites or services. Gift Connect is not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of third-party sites before providing any personal information.

Compliance with Indian Data Protection Laws

Gift Connect complies with relevant data protection laws in India, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any amendments thereto.